Allmakes Quality

ISO9001:2008 Accreditation

It is all good and well Allmakes 4x4 claiming to have quality standards, but how exactly are they enforced. Here's an explanation:

Allmakes holds the Lloyds Quality Standard of ISO 9001:2008. This has enabled us to continually improve our internal processes, and also to deliver market leading standards of customer service, along with the highest quality range of parts.

"We are in fact the only UK supplier to hold Lloyd's ISO9001:2008 accreditation for storage, supply and delivery of genuine, original and replacement spare parts and accessories for vehicles manufactured by Land Rover".

Lloyd's actively monitor quality checks across the entire Allmakes' product range. This active monitoring has provided us with their accreditation. Thus when we speak of "quality parts", this is living proof that we deliver on this promise

This quality assurance and official governmental controlled approval explains part of why we so confidently offer a 12 month warranty on our entire range of products. Including genuine, original equipment, branded, and quality aftermarket parts and accessories.

Allmakes current ISO certificate

LRDirect - Additional Warranty Benefits

UK and EU CARRIAGE COSTS

We will refund your return carriage costs and send your replacement parts out carriage-free if returned parts are accepted as faulty. We believe we are the only supplier of Land Rover parts to offer this level of service throughout the EU (you must agree your costs with us beforehand).

QUICK DECISIONS

We are normally obliged to return goods to Allmakes for inspection before replacements or refunds are issued but we will make an exception where goods are obviously faulty.

TECHNICAL KNOWLEDGE

With 53 years in the industry we know what we are talking about when it comes to Land Rovers and Range Rovers. We work on your behalf as a valued customer and our own Independent Land Rover Workshop will inspect any items considered to be faulty. An inspection report will be submitted with each return to the manufacturer.

Not withstanding the above guarantees, returns to Allmakes are currently less than 0.6%.

UNWANTED GOODS

Unwanted or wrongly ordered goods can be returned from anywhere in the EU within 3 weeks of purchase. There is a 15% re-stocking charge.

The website uses cookies to allow us to better understand how the site is used. By continuing to use this site, you consent to this policy. Click to learn more.