ISO9001:2008 Accreditation
It is all good and well Allmakes 4x4 claiming to have quality standards, but how exactly are they enforced. Here's an explanation:
Allmakes holds the Lloyds Quality Standard of ISO 9001:2008. This has enabled us to continually improve our internal processes, and also to deliver market leading standards of customer service, along with the highest quality range of parts.
"We are in fact the only UK supplier to hold Lloyd's ISO9001:2008 accreditation for storage, supply and delivery of genuine, original and replacement spare parts and accessories for vehicles manufactured by Land Rover".
Lloyd's actively monitor quality checks across the entire Allmakes' product range. This active monitoring has provided us with their accreditation. Thus when we speak of "quality parts", this is living proof that we deliver on this promise
This quality assurance and official governmental controlled approval explains part of why we so confidently offer a 12 month warranty on our entire range of products. Including genuine, original equipment, branded, and quality aftermarket parts and accessories.
Allmakes current ISO certificate
LRDirect - Additional Warranty Benefits
UK and EU CARRIAGE COSTS
We will refund your return carriage costs and send your replacement parts out carriage-free if returned parts are accepted as faulty. We believe we are the only supplier of Land Rover parts to offer this level of service throughout the EU (you must agree your costs with us beforehand).
QUICK DECISIONS
We are normally obliged to return goods to Allmakes for inspection before replacements or refunds are issued but we will make an exception where goods are obviously faulty.
TECHNICAL KNOWLEDGE
With 53 years in the industry we know what we are talking about when it comes to Land Rovers and Range Rovers. We work on your behalf as a valued customer and our own Independent Land Rover Workshop will inspect any items considered to be faulty. An inspection report will be submitted with each return to the manufacturer.
Not withstanding the above guarantees, returns to Allmakes are currently less than 0.6%.
UNWANTED GOODS
Unwanted or wrongly ordered goods can be returned from anywhere in the EU within 3 weeks of purchase. There is a 15% re-stocking charge.
